Privacy Policy

Introduction

We at joycetower.ie respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2002 and the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we handle any personal data you provide to us while visiting this website.
By using this website, you accept the terms of this Privacy Policy.

External links to other websites are clearly identifiable as such, and we are not responsible for the content or privacy practices of those sites.

Types of Information Collected

We collect two types of information:

Personal Data

This is information that identifies you or can be used to identify or contact you. It may include:

• Name

• Email address

• Telephone number

• IP address (where not anonymised)

Personal data is only collected when you voluntarily provide it — for example, when contacting us through a form, subscribing to our mailing list, or purchasing tickets through Ticket Tailor.

Non-Personal Data

We also collect statistical and analytical data on an aggregate basis from website visitors.
This may include:

• Browser type and device

• Anonymised IP addresses

• General usage information such as pages visited or time spent on site

This information cannot be used to identify you personally.

How We Use Your Information

Personal Data

We may use personal data you provide for the following purposes:

• Responding to enquiries or contact form submissions

• Managing ticket bookings through Ticket Tailor

• Sending updates or newsletters through Mailchimp (only if you have opted in)

Non-Personal Data

We use non-personal data to:

• Understand how visitors use the website

• Improve website layout, navigation, and content

Cookies and Analytics

We use Google Analytics 4 to collect anonymous data about how visitors use the website.
This helps us understand which pages are most useful and how the site can be improved. IP anonymisation is enabled, and data is processed in accordance with GDPR.

Cookies are small text files stored on your device to help the site function properly and to collect limited analytical information. You can disable cookies in your browser settings if you prefer not to share this information.

Third-Party Services

We use a small number of trusted third-party services to support the running of this website:

• Google Analytics 4 for anonymous visitor statistics

• Ticket Tailor for ticket sales and event management

• Mailchimp for mailing list management and email communication

• Kirby CMS for website content management

Each of these providers has its own GDPR-compliant privacy policies. They only process data necessary to deliver their services to us and do not use your data for their own purposes.

Data Security

Your personal data is stored securely and only accessed by authorised personnel when necessary.
While we take reasonable precautions to protect information, the transmission of data over the Internet cannot be guaranteed to be completely secure.

Your Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent to receive communications at any time

To exercise these rights, please contact us through the contact details provided on the website.

Changes to This Policy

Any updates to this Privacy Policy will be published on this page.
If we make significant changes to how we use your personal data, we will take reasonable steps to notify you.

Governing Law

This Privacy Policy is governed by the laws of Ireland, and any disputes arising from it are subject to the jurisdiction of the Irish courts.